We want you to let the appropriate people know if there's anything you're not satisfied with so we can make things right.

 

Complaint handling and dispute resolution process

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Please get in touch with us right away.

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In the first place, our Customer Service Team is available to assist you and strives to give you the quickest solution possible.

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You will be contacted to continue the conversation within 5 working days of us receiving your complaint.

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Our Customer Service team is the best team to get in touch with if you need to inform us about a problem with a product after it has been delivered to your home. We will ask you for crucial details and images to help us identify the problems.

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Email – support@microtechcomputer.co.uk

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Phone – 0161 343 3748

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Post – Microtech computers Ltd

 45 PENNY MEADOW,

 ASHTON UNDER LYNE,

Greater Manchester,

OL6 6HE

 

Escalating the complaint

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If you're not satisfied with our response, please let the person who is handling your inquiry know so they can explain it to you better.

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If you want your complaint to be looked into further, send an email to microtech@live.co.uk or send a letter to the address listed above. Monday through Saturday, 10am to 5:30pm.